By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. The next day, Monday morning I called Bank of America. My claim has been denied several times even though the ATM charges were from the UK! On 3/27/21 $1,003.00 was withdrawn from a Wells Fargo ATM in the city I live in & on 3/28/21 $253.00 was withdrawn from a Wells Fargo ATM in the city I live in. They made me fax information to them for which they never acknowledged recieving until I called to inquire and after jumping through hoops, doing everything they gave asked of me over and over again, logging over 60 hours for 5 months now, as of 4/30/21, they tell me that there is nothing that they can do except to keep calling back and being persistent, this is what a manager told me. I called unemployment and was told it will take another 6-8 weeks for them to cut me a check and this was since December 22, 2020 leaving me without funds putting me in depression and putting me in distress not knowing how Im going fiction. I have called many many times after just to be put on hold to look up then they hang up. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. So I called again to verify my identity, so whatever freeze could be removed. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. please add me to this lawsuit!!! In November 2020 someone hacked my unemployment account and stole my money and Bank of America froze my account as well and it took until March 2021 for them to unfreeze my card and they returned the money back to unemployment and I still have not been paid. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." After UIA did a 3 month investigation they found that BOA never released my funds back to them. Again and again and again. Bank of America Faces Another Unemployment Benefits Hack Lawsuit, Bank of America Sued for Failing to Protect Unemployment Insurance Recipients, Nationstar Mortgage Agrees to $91M Settlement with the CFPB, Bank of America Fees Class Action Settlement to Stand, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. Someone just $700 out of my account 7-19-2021 so I called bank of America they told me transaction was width draw from ATM in Buena park, California same day the fund posted. Never responded to my claims a total of 4800 I would like to join the class actionlaw suit. Per the case, two of the plaintiffs received credit for the fraudulent transactions from Bank of America only to have the bank later remove the funds and cause their accounts to fall into a negative balance. Bank of America, NA Early Warning Services, LLC, New to ClassAction.org? The lawsuit is Cajas v.Bank of America, N.A, Case No. Cancelled card and sent me a new one however I just received a letter dated the day after i called to report fraud closing claim and blocking access to my funds remaining in my account. Thank you. Copyright 2023 KABC Television, LLC. No I have to go back and told the guys that we wouldnt be able to work because we didnt have enough fuel to go out and work and I wasnt able to pay them so they decided to go somewhere else and right after I spoke with customer service again. Class Action Lawsuit Attorney and Lawyer. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. Im still trying to recover the $400 taken from my edd bofa account. At 9am I tried to pay for something online and my card was declined. And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. I have a B of A account for unemployment in California. I keep calling every other day and have to wait for hours and no answer still up to day no luck. Mosson further alleges this lack of communication in the complaint. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. Two months go by and NOTHING! I dont know what to do or who to turn to or even when my money will be released. And no one can tell me anything. `840 Malcolm Road, Suite 200 `Burlingame, CA 94010 `Telephone: (650) 697-6000 `Fax: (650) 697-0577 ` `Attorneys for Plaintiff and `the Proposed Class ` ` `UNITED STATES DISTRICT COURT ` `FOR THE NORTHERN DISTRICT OF CALIFORNIA ` ` `JENNIFER YICK, on behalf of herself `and all others similarly situated, ` ` `Plaintiff, ` ` `v. ` I call twice a day every day and get a different answer each time, or they transfer me the Edd helpline. I am stressed to the maximum. We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. Oh and I am out of Sacramento, Ca. I proceeded to insert my card into the machine at teller booth and she said even my withdrawals are being declined and she has never seen anything like that happen. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. Bank of America (BoA)'s newest racially discriminatory program provides a casebook study in what "equity" is really about - racial discrimination perpetrated by billionaires against poor . I am glad this has been brought to the surface. "I want Bank of America to be held accountable. Now a class action lawsuit has been filed against Bank of America. Please download the PDF to view it: Download PDF. Just more BS, I continued to recertify every 2 weeks since October and havent received a dime but my UI Online account says that I have been paid its criminal. A few days after I filed the fraud claim BofA canceled my claim. First published on June 4, 2021 / 1:28 AM. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. Also, I am in a different state from where the withdraw took place.?! Some people haven't gotten unemployment benefits since late December. BOA replaced the $2940.00 that was stolen and 1 week later debited my account in the same amount. TELL EVERYONE YOU KNOW DO NOT SLIDE CARDS WITHOUT INSPECTING ITS SURROUNDINGS a camera in a liquor store can pick up your pin entered and or a false front is inserted over reader copies your strip, #2 I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. They either deflected my question with their own question or ignored my question completely and changed the subject. I am currently trying to recover $1,880 that B of A refuses to put back on my account until their investigation is complete. Who is responsible for making sure our money is safe while in Bank of Americas care? What I dont understand how can someone withdrawal money from my account when I have the card with me. Instead of completing their investigation they closed the claim in which I had to have it reopened November19,2020 I reopened my claim I would call everydAy letting them know how important it was for them to hurry up with their investigation I had rent to pay along with other bills.. all they kept t telling me was that I needed to be patient and wait.now its February my claim was completed and I still havent received my credit back in my account . I never heard anything from the bank. One agent told me hes never heard of anything like this. Please add me.. the same thing happened to me. I too had money taken out of my BOFA EDD account. February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. now I get to go back to the bank and spend all day there again today. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. Please add me to your list. Then edd said it wasnt their problem. My account was hacked and someone transferred $3500 out of my account. My card was duplicated on september at a bank of america atm since that day they took $8000 dollars , I filed a claim and they just froze my account and havent give me any update of the investigation. The issue was the topic of the state lawmakers in a hearing held Tuesday, ABC 7 News reports. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. "Bank of America isn't taking this seriously," said EDD fraud victim Brooke Suchomel. Checked online i had money so i tried again it froze my card due to some fraudulent claims or something. No sh*t!!! Its been five months and Im still appealing my case with unemployment. They will not respond to emails or phone calls. I made a walmart grocery purchase at 5am and my debit card worked. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. Its silence speaks volumes, the lawsuit says. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. with similar claims was filed against Bank of America. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). How????? Right now thousands of claims are not being processed by Bank of America," said Danitz. People are suffering, and no one cares. Yick is back to work in real estate. I called boa n they told me it was a withdrawal at a boa atm. You can change these settings at any time. Its sad that really need that money right away. They sent me a letter saying that their decision has been based on fraudulent ask that I mightve done. I assured him that the card probably would not work because everyone has told me the same exact thing that they dont know whats going on everything looks good except for the fact that my account is partially frozen 2 everything except for deposits. It just got reopened and there is no expected date on when the investigation will be finalized. It put me in a huge bind. Over $3000 has been taken. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. This February 2021, I found $300 missing from my account and when I called them to let them know. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. I was confused and wondering why this is happening how come out of 10 people total that Ive talked to no one can understand this issue that Im going through all the years the Bank of America has been in service and no one knows whats going on and tells me that everything is fine. According to the case, all EDD cards issued prior to 2021 contained obsolete magnetic-stripe technology instead of EMV (Europay, Mastercard, and Visa) chips, which generate unique transaction data each time the card is used to make a purchase. The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. He is also dealing with serious health issues. They told me they activated the card and transferred me to another automated system to reset my PIN number. Please add me. "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". I had retroactive payments due from EDD, 11 total. Moreover, the suit alleges, the bank reversed credits to unemployment recipients accounts that it had previously granted, causing the accounts to fall into a negative balance and preventing the individuals from accessing any of their funds. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. They couldnt have done that they still need my Pin#. SAN FRANCISCO (KPIX 5) -- A federal judge issued a preliminary injunction against Bank of America Tuesday in the wake of widespread fraudulent Employment Development Department (EDD) claims totaling billions of dollars and the suspension of unemployment benefits to the hundreds of thousands of Californians affected. ). I hope we get contacted to join a class action. I BEG TO DIFFER!! My identity has been verified for months and I am currently receiving paper checks but Im still not able to access the funds on my frozen Bank of America. The EDD acknowledges issues through its online system. I dont appreciate my life being played with. I reported it but the person that took my report and started my claim with Bank of America made a comment that it was pretty odd that I was missing money but still had my card and the ATM the card was used at was in the same city I lived in. The agents literally have been rude and downright mean. A month later and nothing is resolved. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. On the phone they give u the run around, I havd had problems with bank of america fraud stuff that locked my account and held my money for 7 months i waisted 5 months on phone with edd to find out they dont even tell u whats really going on with your account they sent me tp emergancir vitals records in vancoover when i want to talk to some one higher then the tech i was speaking with to find out edd said theres a lovk on my accoubt called rst or something lime that but bof a new that the whole time, How does some one get added to the law suit I got 2 friends that were robbed by bof a for edd cash. I have been going through living hell because of this please help me, Acct closed since 1/23/21 after I opened claim and reported stolen funds boa called edd Edd closed card 1/25/21 I verified on 1/28/21 sent release of fund form boa sent 4 freeze tracker account still closed as of 3/9/21 no help either side. B of a says i have to call my sponsor and they have to fix it. So I went on the federal commission website and filed a reportBecause Bank of America closed my claim one day after I reported money stolen. So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. I called Bank of America fraud hotline to file a claim immediately that same day. Edd verified my identity in jan. and notified boa to reopen account countless calls with boa saying they received nothing from Edd, or its a process that takes time, or, you must call Edd or, it is not under our control, or boa didnt close your account Edd did, or a request for form is being submitted, it will take 10 days, etc etc. Shear incompetence!!! Read more here: Camp Lejeune Lawsuit Claims. I waited literally 15 months for the EDD to finally approve my claim. I barely got to see my grandson because of accusing his dad. They said theyd open the case only to wait another 45 days. This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. For months I havent had access to my funds . status of any class action settlement claim. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I have had mine frozen for over a month. #4 The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. drug injury lawsuits and product liability lawsuits. I called BofA immediately to report it. This is not right and once again Im on the street. My other bank even told me they accepted the funds and BofA still wont give me back my money. It was about 6 weeks later that I received a letter letting me know my case was closed due to fraudulent action. I got passed around multiple people for almost 3 hours and then finally finished my call to file the claim. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. So I have to claims pending 1 for $ 908.13 and another one for $1098.58. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. I call, call, call and blame game continues. Bank of America has denied me 2xs with no explanation!! On April 2, 21 my EDD debit card was denied when trying to buy groceries. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. Now they are saying for the 3rd time to once again versify my identity. Please, get ahold of me about this. They said they are canceling my card and will send me a new one in the mail. smh.now fast forward to feb 12 where i receive a letter stating i have won my claim and the amount of $420 has been deposited to my account and the claim is now closed. I wont be the one to alter someones livelihood. Are you a theft victim? That was 3 months ago and still have not heard anything! So I told her lets call B of A and ask them if they sent them already. The day it was stolen I called fraud. Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. All in all $3006.50 were taken and now after reading all of the stories from other victims i dont know what to do or if i would even be able to recover the money that was taken, $1,000 was taken this morning at 8:57AM today 5.31.21 Whats the crazy thing I use to get text alerts and NO LONGER do I tried to update and no way to update. A Bank of America spokesperson said in a statement to Law360 that " [a]s California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits." When I check my EDD card when I got home I saw the missing money. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. Same frustrating situation here. Ive spoken to countless agents on both sides and nothing has been remedied. Since October 4 when the money was deducted from my account, I have called Bank of America prepaid card services easily over 50 times and every time I was told something different from the employees, I have been promised several times throughout the last couple of months that the issue was going to be resolved and to be watching for the money to return back to my account, only for nothing to ever happen . Now I just received a letter stating they closed my claim & was not crediting me back the money! My hold times are normally 2 hours or more. They sent me another card and that card was closed. "I feel violated, cheated, unheard," said Jennifer Yick. I had moneys in there from my unemployment and continue to certify every week. How can this even happen with consumers money? She said she would make a couple of other phone calls and give me a call later that I could go because I had to leave anyway. On January 26, 2021, Altshuler Berzon LLP, together with co-counsel, filed a federal class action lawsuit brought by plaintiffs Roland Oosthuizen and Rosemary Mathews on behalf of themselves and thousands of other Californians who have been victimized by fraudulent transactions in their Bank of America-issued unemployment benefit debit card accounts. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. I even filed a complaint with the Consumer Financial Protection Bureau, and nothing has been done as of yet. Please add me. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. "They are trying to find the balance between needing to prevent fraud, which we know has pervaded this case from the beginning and getting money back to the people who deserve it," said Ted Mermin, who teaches consumer protection law at Berkeley School of Law and is the Executive Director of the Berkeley Center for Consumer Law and Economic Justice. I had same thing happen to me back around Christmas. I opened a claim the following day first thing when they opened and reported all the unathorized charges. Hes arguing negligence and breaches of contract, among other things, after his Bank of America unemployment account was hacked and drained of all its money last year. Its illegal in so many ways I dont know what case I really want to be a part of because this is only the beginning of class actions thats gonna be filed I have a feeling. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. . Have you ever had issues with your Bank of America unemployment accounts getting hacked? The governor announced his budget last week but didn't say anything about the problems at the EDD. I have had money stolen off my card and Bank of America is doing nothing about it. They are treating hard working Americans like criminals and without sympathy. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. They never returned any of the money !! I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. She did not give me a reason. In response to this latest class action lawsuit, a Bank of America spokesperson told Law360: We have added thousands of agents to answer phone calls and investigate claims for the areas of the program we are responsible for and, as a result, our average wait time for callers has dropped dramatically. They then locked me out of all of my online access. stolen from my Bank of America EDD card account. One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. Thank you very much. Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. In January 2021, a class-action lawsuit was filed in federal court in San Francisco against Bank of America. So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. Please include me in this lawsuit, just yesterday someone withdrawal $1,000 from my account, I just filed a claim and was told it will take 90 Days.
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